Free Shipping!!! Shipping Policy

We are proud to offer the services of premier shipping services including but not limited to; UPS, FedEx, DHL, ePacket, and USPS.

 

Shipping Times

All orders have a processing time of 1-4 days.

For promotional and sale priced items, and non-domestic inventory please allow 2-5 weeks. Some shipping times may be quicker and will be listed in the item description.

This is an estimated time. We strive to make delivery times as quick as possible.

Transit times are based on the destination postal code, and are calculated by our site based on the information you provide.

Please note that this is an estimated time frame and times might be longer during holidays or in extreme circumstances (like the fires in California delaying mail).

Our warehouses are not open during the weekends. Below are days that the warehouse is not open as well which means orders will NOT be sent on the following days:

Christmas Day - Monday 12/25/2018
Day After Christmas - Tuesday 12/26/2018
New Years Day - Monday 1/1/2019

 

Tracking

We will provide you with the tracking information via email once the order has been shipped

Customers are responsible for tracking their parcel and alerting our staff to any delivery issues. Failure to do so in a timely manner could result in the parcel being returned to us and subject to a return or restock fee.

If there is an issue with the parcel delivery ( lost in transit, marked as delivered but not recieved, etc.) please let us know and we can open a claim with the shipper (Post/ USPS/ UPS0 wen possible.  We will follow the protocol and policies set by the shipping company and will not be able to process refund until the claim process is successfully completed.